Knowledge Base

Give your AI instant
access to your knowledge

Upload PDFs, docs, and markdown files. Innflow converts them into searchable vector embeddings your AI agents can query in milliseconds.

Knowledge Base
My Knowledge Bases
Product Docs
24 docs
Help Center
67 docs
Documents
24
Vectors
12.4k
Chunks
1,248
NameStatusSize
onboarding-guide.pdf
Indexed
2.1 MB
api-reference.md
Indexed
480 KB
changelog-2024.txt
Processing
112 KB

Use Cases

Knowledge bases for every team

From HR policies to sales battlecards, any document your team relies on can become a queryable, AI-powered knowledge base.

Employee Knowledge Assistant

Internal

Let employees ask questions about HR policies, engineering runbooks, and company handbooks in plain language — and get instant, cited answers.

Webhook
KB Search
AI Answer
Slack Reply
↓ 60% support tickets

AI Customer Support

Support

Train your support bot on your help center articles and product documentation. Resolve common queries instantly, escalate complex ones to humans.

Chat Trigger
KB Search
AI Respond
Email / Chat
↑ 3× faster resolution

Research & Analysis

Research

Upload reports, papers, and datasets to a knowledge base. Run structured queries and let AI synthesize insights across hundreds of documents.

Cron / Manual
KB Search
AI Synthesize
Google Docs
Across 100s of docs

Sales Enablement

Sales

Give reps instant access to product specs, battle cards, and case studies. AI surfaces the right content for every prospect conversation.

CRM Trigger
KB Search
AI Brief
Slack / Email
↑ 40% win rate
Knowledge Base

Give your AI instant
access to your knowledge

Upload PDFs, docs, and markdown files. Innflow converts them into searchable vector embeddings your AI agents can query in milliseconds.

Knowledge Base
Search knowledge bases...
My Knowledge Bases
Product Docs
24 docs
Help Center
67 docs
Legal Policies
12 docs
Sales Playbook
8 docs
New Knowledge Base
Documents
24
Vectors
12.4k
Chunks
1,248
NameTypeStatusSize
onboarding-guide.pdf
PDF
Indexed
2.1 MB
api-reference.md
MD
Indexed
480 KB
changelog-2024.txt
TXT
Processing
112 KB
pricing-faq.pdf
PDF
Indexed
640 KB

Use Cases

Knowledge bases for every team

From HR policies to sales battlecards, any document your team relies on can become a queryable, AI-powered knowledge base.

Employee Knowledge Assistant

Internal

Let employees ask questions about HR policies, engineering runbooks, and company handbooks in plain language — and get instant, cited answers.

Webhook
KB Search
AI Answer
Slack Reply
↓ 60% support tickets

AI Customer Support

Support

Train your support bot on your help center articles and product documentation. Resolve common queries instantly, escalate complex ones to humans.

Chat Trigger
KB Search
AI Respond
Email / Chat
↑ 3× faster resolution

Research & Analysis

Research

Upload reports, papers, and datasets to a knowledge base. Run structured queries and let AI synthesize insights across hundreds of documents.

Cron / Manual
KB Search
AI Synthesize
Google Docs
Across 100s of docs

Sales Enablement

Sales

Give reps instant access to product specs, battle cards, and case studies. AI surfaces the right content for every prospect conversation.

CRM Trigger
KB Search
AI Brief
Slack / Email
↑ 40% win rate

Capabilities

Everything your AI needs to know

Built on Qdrant vector search and OpenAI embeddings, the knowledge base turns static documents into dynamic, queryable intelligence.

Semantic Search

Find the right content by meaning, not keywords. Cosine similarity ranking surfaces the most relevant chunks for any query.

What is the refund policy for enterprise plans?
onboarding-guide.pdf0.94

The refund policy for enterprise plans allows full refunds within 30 days of purchase. To initiate a refund...

pricing-faq.pdf0.87

Enterprise customers are eligible for a pro-rated refund on annual plans. Contact billing@...

legal-policies.pdf0.81

Section 4.2: All refund requests must be submitted in writing within the applicable window...

Multi-Format Support

Ingest PDF, TXT, and Markdown files out of the box. Automatic text extraction handles formatting differences across file types.

PDFTXTMarkdown

Workflow Integration

Use your knowledge base as a native node in any workflow. Search and upload documents programmatically with full template variable support.

SEARCH nodeUPLOAD node

Background Processing

Document ingestion runs as a durable background job via Inngest. Get real-time status updates as files move through the pipeline.

PENDING → INDEXEDRetry on failure

Source Attribution

Every search result includes the source filename, chunk content, and a similarity score from 0–1, so your AI can cite its sources.

score: 0.92fileName included

Isolated Collections

Each knowledge base gets its own dedicated Qdrant collection. Data stays completely isolated per workspace and project.

Per-workspaceQdrant vector DB

How It Works

From upload to AI-ready knowledge

A fully automated pipeline processes your documents in the background — no configuration required.

01

Upload Documents

Add PDF, TXT, or Markdown files from your dashboard or automatically via a workflow node. Supports batch uploads.

PDF · TXT · Markdown
02

Extract & Clean

Text is extracted from each file, whitespace is normalized, and content is prepared for downstream processing.

Automatic text parsing
03

Chunk & Embed

Documents are split into 512-token chunks with 50-token overlap, then converted to 1,536-dimension vectors via OpenAI embeddings.

text-embedding-3-small
04

Search & Retrieve

Your AI agents query the knowledge base with natural language and receive the most relevant chunks ranked by cosine similarity.

Cosine similarity · Top-K
Upload Documents
Extract & Clean
Chunk & Embed
Search & Retrieve

How It Works

From upload to AI-ready knowledge

A fully automated pipeline processes your documents in the background — no configuration required.

Upload Documents

01

Add PDF, TXT, or Markdown files from your dashboard or automatically via a workflow node. Supports batch uploads.

PDF · TXT · Markdown

Extract & Clean

02

Text is extracted from each file, whitespace is normalized, and content is prepared for downstream processing.

Automatic text parsing

Chunk & Embed

03

Documents are split into 512-token chunks with 50-token overlap, then converted to 1,536-dimension vectors via OpenAI embeddings.

text-embedding-3-small

Search & Retrieve

04

Your AI agents query the knowledge base with natural language and receive the most relevant chunks ranked by cosine similarity.

Cosine similarity · Top-K
Upload Documents
Extract & Clean
Chunk & Embed
Search & Retrieve

Capabilities

Everything your AI needs to know

Built on Qdrant vector search and OpenAI embeddings, the knowledge base turns static documents into dynamic, queryable intelligence.

Semantic Search

Find the right content by meaning, not keywords. Cosine similarity ranking surfaces the most relevant chunks for any query.

What is the refund policy for enterprise plans?
onboarding-guide.pdf0.94

The refund policy for enterprise plans allows full refunds within 30 days of purchase. To initiate a refund...

pricing-faq.pdf0.87

Enterprise customers are eligible for a pro-rated refund on annual plans. Contact billing@...

Multi-Format Support

Ingest PDF, TXT, and Markdown files out of the box. Automatic text extraction handles formatting differences across file types.

PDFTXTMarkdown

Workflow Integration

Use your knowledge base as a native node in any workflow. Search and upload documents programmatically with full template variable support.

SEARCH nodeUPLOAD node

Background Processing

Document ingestion runs as a durable background job via Inngest. Get real-time status updates as files move through the pipeline.

PENDING → INDEXEDRetry on failure

Source Attribution

Every search result includes the source filename, chunk content, and a similarity score from 0–1, so your AI can cite its sources.

score: 0.92fileName included

Isolated Collections

Each knowledge base gets its own dedicated Qdrant collection. Data stays completely isolated per workspace and project.

Per-workspaceQdrant vector DB

Work smarter, not harder with Innflow

Start automating tasks today and give your team more time to focus on what matters.

Work smarter, not harder with Innflow

Start automating tasks today and give your team more time to focus on what matters.

Work smarter, not harder with Innflow

Start automating tasks today and give your team more time to focus on what matters.

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